Conflict and Teamwork

After the Life Management Skill assignment 3 group presentation is over, i take a look back from my mind. I am happy to meet them up to take video together, there was alot of NGs, lots of crazy laughters and mostly i had fun. Not even a mere conflict at all.

I think i am good in 'bypassing things with a smile'(strength) but i am a serious person and may get 'easily annoyed'(weakness) by some basic manners. Lets picture a class of students in a room doing a presentation and you are paying attention to it, a sitting group behind is doing their own things and talking non stop among themselves with their normal volume of voice.. for a serious person like me, i easily get distracted and will likely be irritated by them. I am quite proud of my team.. where every members are paying attention to other group's presentation, other group's effort.

I didn't know that conflict may be a good thing until i read the lecture notes, it says that conflict improve self-awareness, strengthens relationships, promote group cohesion, promotes creativity, helps problem-solving, is fun and motivating. Which is very true after some thought about it. But it doesn't means people have to be in a conflict in order to achieve the good things.

I must say that my conflict management style varies depending on the situation and who is the person i am having conflict with. But generally, i am a turtle, the avoiding style. There is once my friend is angry with me because i was said to back-stab her. But the problem is, what she told me was supposed to be a open topic as she didn't ask me to keep a secret, i don't know why the anger. It ended up me avoiding her in school and blocking her in msn for a duration, just for being talkative. But in the end, we are good friend again. Being a turtle is quite effective when you know you didn't do anything wrong and when the person maligned you because, the truth will find its way one day.

The Kare Anderson's model for conflict resolution would definitely be the one i will to manage any conflicts. It just comes in 4 simple steps to resolve a conflict:

Step 1
Tell yourself the your main needs

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Step 2
Reach out to find the other person's main needs

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Step 3
Listen to the other person

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Step 4
Propose a solution that supports their main needs and yours as well